During the COVID-19 outbreak, we are posting every all-member email regarding the crisis to the site to ensure all 802 members see these communications. Please note, to avoid redundancy, we stripped the parts of these emails that remind members to check this very page for updates.
Email sent Friday, March 13, 2020, 3:47 PM
Subject Line- COVID-19 Update – Local 802 Temporary Adjusted Hours
Local 802 continues to closely monitor the evolving coronavirus situation on behalf of our members. As this situation continues to rapidly evolve, we have new updates on temporary adjusted hours in the Local 802 offices at 322 W 48th St.
New Member Services Work Hours Policy for Check Window & Membership
In light of the ongoing COVID-19 epidemic and in consideration of the health and well-being of our staff who commute to work via public transportation, Local 802 has determined that temporary adjustments to the level of staffing and to business hours in both the Membership and Recording departments are warranted. Beginning immediately, we will be operating with reduced staffing that rotates each weekday to minimize any one individual’s exposure while continuing to maintain essential services. Certain work will be handled remotely where possible. We will make our very best efforts to ensure our members’ calls and mail, and those of employers, are responded to in a timely way throughout this period.
So that members can plan visits to the local to pay dues and pick up checks, please note the new, temporary hours: Until further notice, the general hours of operation in the Recording department will be 11 am until 4 pm, Monday through Friday.
NOTE: The Recording check window will be open from 11:30 am until 3 pm Monday through Friday. At 3pm, the check window will close to enable staff to perform necessary administration of the day’s receipts.
Membership department hours are 11am to 4pm, Monday through Thursday.
In the event that your telephone call is not immediately answered, please leave a message and a staff member will respond as soon as possible. Recording business representatives are monitoring voicemails and will respond. As always, Recording Vice-President Andy Schwartz is personally available to answer your questions and help resolve urgent matters related to member services. Andy can be reached at email@example.com.
Business Representatives Working Remotely Until Further Notice
To safely and effectively meet the public health challenge presented by the coronavirus (COVID‐19), Local 802 is implementing a temporary telecommuting policy for employees who can maintain productivity working from home, which includes your Local 802 business representatives.
Your business representatives will continue to be available to you remotely during Local 802’s business hours of Monday through Friday, 9:30 AM – 5:30 PM, to answer any contract questions. Find the staff directory here to email and/or call individual business reps. If your telephone call is not immediately answered, PLEASE leave a message. Business reps will be closely monitoring voicemails throughout the workday and will respond as soon as possible. However, please note that business representatives will not be present in the 802 building to meet face-to-face with members until further notice.
We remain committed to serving our members and appreciate your understanding and flexibility during this very difficult time. We are here to help unite and support our community of union musicians. Please stay healthy and never hesitate to reach out for help.
President Adam Krauthamer
Financial Vice-President Karen Fisher
Recording Vice-President Andy Schwartz