General Health and Safety Resources

Resources on Prevention, Treatment, and Travel Guidelines




NYS and NYC-Specific

The latest updates on the City’s response to COVID-19, including recent guidance for the public, businesses, and facilities, information for those who may be unemployed to due COVID-19, and resources for those in specific professions, are available at or by calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115). You can also text “COVID” to 692-692 for updates and information, or text “COVIDESP” to 692-692 for updates in Spanish.

Mental Health Services

For those who wish to seek support and assistance during this very difficult time, NYC Well is available 24/7 to connect New Yorkers to a range of free mental health support services. They can be reached by calling 1-888-NYC-Well (692-9355) or texting “WELL” to 65173. In addition, they offer a new guide which includes information on how New Yorkers can access mental health services while staying home, by phone or online. 

City Agency Service Updates

Due to COVID-19, the City has reduced or suspended certain non-essential agency services. A full list of city agency service updates is available here.

Unemployment Assistance

Due to the unprecedented impact of COVID-19 on New York City’s workforce, the City of New York has developed a list of resources for those who may be unemployed due to COVID-19 or are seeking additional assistance. In addition, ACCESSNYC is a city-run portal for NYC residents to determine their eligibility for more than 30 economic programs and benefits.

Volunteer Opportunities

The City has prepared a list of the different ways to help the City’s COVID-19 relief efforts: